Refund & Cancellation Policy
Last updated: September 3, 2026
This policy explains how subscriptions, cancellations, and refunds work for RaveClip, operated by Syed Minhal Ali Zaidi (Pakistan). Purchases are processed by our third-party payment provider, which acts as the Merchant of Record.
1. Free Trial
Where offered, a free trial lets you evaluate RaveClip before being charged. If you cancel before the trial ends, you will not be charged. If you do not cancel, your subscription begins and the applicable fee is charged.
2. Subscriptions and Renewal
Paid plans are billed in advance on a recurring basis (for example, monthly) and renew automatically until cancelled. The price and billing period are shown at checkout. Applicable taxes may be added.
3. Cancelling Your Subscription
You can cancel at any time:
- from your account settings within RaveClip, or
- via the customer portal / receipt link provided by our payment provider in your purchase confirmation email, or
- by emailing support@raveclip.app and we will help you cancel.
When you cancel, you keep access until the end of the current billing period, and you will not be charged again. We do not automatically pro-rate or refund the remaining days of a period you have already paid for, except as described below or as required by law.
4. Refunds
We want you to be happy with RaveClip. You may request a refund if:
- you request it within 7 days of the charge, and
- the request is made in good faith (for example, a technical problem that prevented you from using the service, an accidental or duplicate charge, or an unintended renewal you contact us about promptly).
Because RaveClip incurs real processing costs each time clips are generated, refunds may be reduced or declined where significant usage has already occurred in the billing period. Refunds are issued to your original payment method through our payment provider and may take several business days to appear.
5. How to Request a Refund
Email support@raveclip.app from the address on your account, including your receipt or order number from your purchase confirmation and a brief description of the issue. We aim to respond within a few business days.
6. Chargebacks
If you have a problem with a charge, please contact us first. We can usually resolve it faster than a bank dispute. Filing a chargeback without contacting us may result in suspension of your account while the dispute is reviewed.
7. Changes
We may update this policy from time to time; the "Last updated" date above will reflect any changes. Your statutory consumer rights are not affected by this policy.
8. Contact
Questions about billing or refunds? Contact us at support@raveclip.app or via our Contact page.